How to Order
Please check this page http://www.pidsilvia.com/Order%20Contact.htm
Below is old information.
Most items are listed here at this Online Store and shipping charges are configured to the US. and Canada. (except for large items).
How to Order:
Most small and simple orders under $300 with 4 items or less and to be shipped within the USA, can be completed directly at the Online Store.
For a more involved custom-order, or for an order with 4 items or more, it is better if you email me and place your order directly with me by email, and do not use the Online Store.
If you have any questions, or concerns, it is better to email me first at firstname.lastname@example.org Please include your Rancilio Silvia machine age, the version number (V1, V2, V3) and if you have replaced any parts with newer parts, let me know that as well.
For all out of the USA orders; Please email me direct at email@example.com. Do not use the online store. I will need to price the shipping cost according to your address and size of package, so please include in your email; your name, full address and the items you would like to order in a list format (not a PDF).
Payment can be made with PayPal.
In order to keep low overhead costs and prices under control, I try to save on payment fees and store fees when possible, as well as using recycled packaging material as much as possible.
Normally I will ship all small items within a day or two. However, because many parts and kits are custom-made to order or special-order, you may experience some delay in shipping. You can email to check anticipated lead-time before or after placing an order.
Orders are generally processed in the order received, but to the extent practicable, orders which are easily fulfilled from available stock will be given priority.
Canada: in most cases shipping is by USPS without insurance. For small orders 3 items or less, you can try the Online Store and shipping should be added correctly.
Normally I will ship all small items within a day or two, however, because all parts and Kits are custom-made or custom-order, sometime you may experience some delay in shipping. Please email to check lead-time before ordering!